How to Train Your Employees to Recognize Cyberattacks in 2020

      Posted by NewCloud Networks on Jan 23, 2020 10:00:00 AM
      Proficient young male employee with eyeglasses and checkered shirt, explaining a business analysis displayed on the monitor of a desktop PC to his female colleague, in the interior of a modern office

      Over the past several years, there has been a significant rise in the number as well as the severity of cyberattacks that have taken place. As businesses increasingly conduct their transactions online, cybercriminals, as well as other malicious actors accordingly, invest their time and resources to compromise business networks and access private data for their nefarious purposes. A single data breach costs a business an average of $3.92 million; this is a 1.5 percent increase from 2018.

      Given the increased sophistication of cyberattacks and the negative consequences of a data breach such as financial loss, loss of consumer confidence, and possible litigation, among others, it is important that your network is always fully secured. In addition to traditional cybersecurity strategies such as anti-virus, anti-malware, and firewalls, you should also train your employees on how to recognize as well as prevent potential cyberattacks; they also need education about work best practices that minimize their risks of becoming cyberattack victims. Employee training is especially important because research has shown that over 65 percent of successful data breaches were primarily as a result of employee negligence. As we sink into 2020, it's imperative to implement proper training and cybersecurity cultures in your business. Here are a few ways how. 

      1) Password Training

      Strong passwords are one of the first lines of defense for any network. Your employees should be taught how to set strong and unique passwords; these should consist of a mix of upper and lower case characters, special characters, and numbers. In addition, they should be encouraged not to use the same password for multiple domains or sites; each application or domain should have a separate password. Furthermore, their passwords should not be left lying around on pieces of paper or shared with other co-workers. Require Multi-Factor Authentication (MFA) on all employee devices for added protection. 

      2) Device Management

      Your employees should be taught how to properly manage any devices assigned to them. They should keep their devices locked when they are not in use. Mobile devices should not be left laying around carelessly or unattended. Furthermore, your employees should update their devices as soon as possible if an update notification is received to ensure that their devices remain secure.

      3) Spam and Phishing Recognition

      Spam and phishing emails are the most common strategies used by cybercriminals to penetrate and compromise a network; malicious links are typically embedded in these emails that grant access to a network once they are clicked. Your employees should be educated on how to recognize spam and phishing emails; they should not click on any embedded links in a suspected spam or phishing email.

      4) Practice Drills

      Conducting regularly scheduled drills is one of the best ways to reinforce best cybersecurity practices in your employees. An example of a practice drill is to send fake emails to all your employees to ascertain if they are familiar with the telltale signs of a phishing email. In addition to reinforcing learning, practice drills also help you identify your employees with weak cybersecurity skills who may benefit from additional training.

      5) Staying Current with Cyberattack Trends 

      With increased technical sophistication, hackers are finding more ways to strike. Cyberattacks can happen on any device, whether it's an email, a smartphone and even a drone. The more your company devices advance, the more susceptible your network is to threats. It's critical that your employees are aware of this and that following the latest cyberattack trends is part of your ongoing training protocol. 

      6) Issue Reporting

      Even though your employees should be able to detect threats to the network, they do not have the skillset to manage and mitigate them; that is the role of your cybersecurity team. Your employees should be familiar with the process of reporting issues to the cybersecurity team. Furthermore, they should be encouraged to report suspected threats as soon as suspected as time is usually of the essence if a cyberattack is underway.

      At NewCloud Networks, we specialize in providing cybersecurity and backup solutions to small and medium-sized businesses. Using our Security as a Service (SECaaS) solutions, your network will always remain fully protected. Contact us today to find out how to get started with NewCloud Networks

      This content has been modified from its original source for timeliness and better accuracy.

      Original author: Peter Zeller, Modifications by: May Elliott 

      Topics: Cloud Computing, Intrusion Detection and Prevention