Over the last few years, there has been a radical transformation in business processes and functions as businesses have increasingly transitioned to using cloud-based services and turned away from their use of traditional physical infrastructures.
Cloud services have evolved significantly since its inception over a decade ago; cloud tools and applications have improved in complexity as well as functionality, and there has been an increase in the number of cloud service providers. Furthermore, cloud services providers have expanded their repertoire of service offerings in response to a business’s needs; examples of some cloud-based services currently offered include Software-as-a-Service (SaaS), Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), and more recently, Security-as-a-Service (SECaaS).
As you are most likely well aware, telecommunications is essential to the success of any business. Using the right telecommunication system enables you to communicate effectively with your internal employees as well as your external customers. Therefore, it is important to take time to assess and select the telecommunication system that is suited for your business; failure to do so may adversely impact your business.
5G, the future of unprecedented speed and reliability, is set to take off in 2020. While this might seem far away, IT professionals and business are already preparing for the 5G world. 5G is the 5th generation of cellular wireless network connectivity and it brings with it high expectations that are sure to transform communications and the mobile experience. Some predict it will bring truly exceptional speeds to users; up to 100 gigabits per second per device. Chances are you’ve heard of 5G and its slow rollout into high populated cities and areas, but how does it impact cloud communications and cloud computing?
What is UCaaS?
Unified Communications as a Service is growing at an incredible rate; 29% each year. It’s not a single product or service; instead its a combination of technologies and features that create a seamless communications experience for your business. It includes integrating communications services, like instant messaging, voice, hosted PBX, mobility features, audio, desktop sharing, and much more. Unified communications removes the barriers among communications tools, effectively converging your devices so that you can access the same information on your laptop as you would your phone, desk phone, tablet, etc. Cloud service providers, like NewCloud, offer Unified Communications as a Service (UCaaS) as a cloud-hosted solution, integrating the above features across all of your devices. UCaaS presents businesses with a low cost way of accessing the latest communications tools all at once. Here are 5 reasons your business needs a hosted unified communications strategy:
Cloud communications is becoming a vital part of any successful business. Simply put, cloud communications is internet-based voice, data, and video communications. Businesses are rapidly adopting cloud communication strategies. Why? Improved business agility, cost savings, and access to more features, among numerous other reasons. In fact, 80% of all businesses will adopt cloud communications by 2020, according to a study found in BusinessWire. Cloud infrastructure and applications are now replacing traditional business communication equipment, giving businesses access to reliable communication services at a lower cost. In addition to these benefits, here are some of the top use cases for cloud communications:
Every business should have a crisis communications plan. A plethora of stakeholders need to stay up to date during even the worst disaster. Key stakeholders to consider when creating a communications plan include customers, suppliers, investors, employees, management, and your Cloud service provider. The left foot needs to know what the right foot is doing.
What is PBX?
Private Branch Exchange (PBX) is a private telephone network that is commonly used in business organizations. A PBX system connects to the Public Switched Telephone Network (PSTN), allowing internal telephones to connect to shared, outside lines for making external phone calls. This allows businesses to manage communication among internal phones and communication among internal and external phones. A computer manages calls that come into the business and routes them from internal phone to internal phone depending on the number dialed.
One of the most important things to consider as you deploy a cloud computing solution is your network bandwidth. As businesses adopt cloud services company wide, their bandwidth quickly becomes bogged down.
Do you spend a large portion of your day on the phone? Do your sales/HR/Marketing teams? Given that most business is conducted remotely today, the answer is most likely yes.
With the mobile employee becoming more common place, more and more of business is done remotely, over the phone. As this trend has become more common, it is a wonder that companies have not replaced their outdated communications systems with a more reliable and affordable cloud option.