One of the aspects of a business that plays an essential role in its ultimate success or failure is its telecommunications systems. Without a solid telecommunications setup, communications internally between employees and externally with clients may become cumbersome and challenging. The old say of communication is key is never more important that in business. Poor communications systems can negatively impacting the performance as well as the profitability of a business.
As you are most likely well aware, telecommunications is essential to the success of any business. Using the right telecommunication system enables you to communicate effectively with your internal employees as well as your external customers. Therefore, it is important to take time to assess and select the telecommunication system that is suited for your business; failure to do so may adversely impact your business.
The use of the internet and other local-area networks (LAN) is rapidly becoming the norm for business telecommunications. Businesses are increasingly turning away from using traditional phone lines to make and receive phone calls. These businesses are instead using data connections to transmit and receive phone messages; this is known as Voice over Internet Protocol or VoIP for short. One of the primary reasons that businesses have switched to VoIP is because call rates are lower with VoIP than with traditional phone lines; businesses have lower monthly phone bills which thereby saves them money. The global VoIP market has seen a year-to-year increase in growth over the past few years and is projected to surpass a revenue of $190 billion by 2024.
Technological tools and applications have been developed over the past several years to streamline and optimize business processes and functions. A key function that has been significantly transformed as a result of technological advances is business communications. More businesses are making the transition away from using traditional phone lines and instead, use the internet to make as well as receive phone calls. This technology that offers businesses the ability to exchange calls over the internet is known as Voice over Internet Protocol (VOIP).
5G, the future of unprecedented speed and reliability, is set to take off in 2020. While this might seem far away, IT professionals and business are already preparing for the 5G world. 5G is the 5th generation of cellular wireless network connectivity and it brings with it high expectations that are sure to transform communications and the mobile experience. Some predict it will bring truly exceptional speeds to users; up to 100 gigabits per second per device. Chances are you’ve heard of 5G and its slow rollout into high populated cities and areas, but how does it impact cloud communications and cloud computing?
What is UCaaS?
Unified Communications as a Service is growing at an incredible rate; 29% each year. It’s not a single product or service; instead its a combination of technologies and features that create a seamless communications experience for your business. It includes integrating communications services, like instant messaging, voice, hosted PBX, mobility features, audio, desktop sharing, and much more. Unified communications removes the barriers among communications tools, effectively converging your devices so that you can access the same information on your laptop as you would your phone, desk phone, tablet, etc. Cloud service providers, like NewCloud, offer Unified Communications as a Service (UCaaS) as a cloud-hosted solution, integrating the above features across all of your devices. UCaaS presents businesses with a low cost way of accessing the latest communications tools all at once. Here are 5 reasons your business needs a hosted unified communications strategy:
What is PBX?
Private Branch Exchange (PBX) is a private telephone network that is commonly used in business organizations. A PBX system connects to the Public Switched Telephone Network (PSTN), allowing internal telephones to connect to shared, outside lines for making external phone calls. This allows businesses to manage communication among internal phones and communication among internal and external phones. A computer manages calls that come into the business and routes them from internal phone to internal phone depending on the number dialed.
With new business solutions constantly making their way onto the market, companies frequently evaluate new products and services. In this process, a deciding factor for transition is often the potential return on investment (ROI). Calculating ROI, however, is not always a straightforward task. These days, return is more than just quantitative, there are "soft" ROI benefits. such as improved productivity and better customer service, that should be taken into consideration.
Topics: Hosted PBX
In today's world, technology continues to grow and evolve to meet present day needs, often in ways that would have surprised us even a decade ago. SD-WAN is one of those relatively recent developments, making what was once an expensive and complex mess (Wide Area Networks) into an achievable goal for any business of any size. Today we're going to look at a few reasons why SD-WAN and Hosted PBX are a winning combo. First, let's look at:
With new developments in telecommunications technology, more and more businesses are making the shift to hosted phone systems for the convenience and cost savings they offer.
Over the years, you have likely heard the VoIP (Voice over Internet Protocol) vs traditional phone lines debate. Just like many business owners, you may have tuned this discussion out, without hearing out both sides of the story. The only problem with this, is that your competition didn’t turn its shoulder to the banter, and now has a tailored solution that gives their phone system the ability to grow with them, all for a lower cost. Don’t let your competition surpass you because of a phone system, and take an in-depth look to help you determine what solution is the best fit for your business.
If you want to determine if VoIP is the right solution for your business, keep reading to see how it compares to traditional phone lines.