As you are most likely well aware, telecommunications is essential to the success of any business. Using the right telecommunication system enables you to communicate effectively with your internal employees as well as your external customers. Therefore, it is important to take time to assess and select the telecommunication system that is suited for your business; failure to do so may adversely impact your business.
The use of the internet and other local-area networks (LAN) is rapidly becoming the norm for business telecommunications. Businesses are increasingly turning away from using traditional phone lines to make and receive phone calls. These businesses are instead using data connections to transmit and receive phone messages; this is known as Voice over Internet Protocol or VoIP for short. One of the primary reasons that businesses have switched to VoIP is because call rates are lower with VoIP than with traditional phone lines; businesses have lower monthly phone bills which thereby saves them money. The global VoIP market has seen a year-to-year increase in growth over the past few years and is projected to surpass a revenue of $190 billion by 2024.
Technological tools and applications have been developed over the past several years to streamline and optimize business processes and functions. A key function that has been significantly transformed as a result of technological advances is business communications. More businesses are making the transition away from using traditional phone lines and instead, use the internet to make as well as receive phone calls. This technology that offers businesses the ability to exchange calls over the internet is known as Voice over Internet Protocol (VOIP).
With new developments in telecommunications technology, more and more businesses are making the shift to hosted phone systems for the convenience and cost savings they offer.
Over the years, you have likely heard the VoIP (Voice over Internet Protocol) vs traditional phone lines debate. Just like many business owners, you may have tuned this discussion out, without hearing out both sides of the story. The only problem with this, is that your competition didn’t turn its shoulder to the banter, and now has a tailored solution that gives their phone system the ability to grow with them, all for a lower cost. Don’t let your competition surpass you because of a phone system, and take an in-depth look to help you determine what solution is the best fit for your business.
If you want to determine if VoIP is the right solution for your business, keep reading to see how it compares to traditional phone lines.