An essential feature of any business is its telecommunications system. Using the right telecommunications system suited to your business enhances your ability to effectively communicate internally with your employees and externally with your clients. As such, careful thought must be given into the telecommunications system that you choose for your business as this can have a significant impact on your business.
What is UCaaS?
Unified Communications as a Service is growing at an incredible rate; 29% each year. It’s not a single product or service, but instead it is a combination of technologies and features that create a seamless communications experience for your business. It includes integrating communications services, like instant messaging, voice, hosted PBX, mobility features, audio, desktop sharing, and much more. Unified communications removes the barriers among communications tools, effectively converging your devices so that you can access the same information on your laptop as you would your phone, desk phone, tablet, etc. Cloud service providers, like NewCloud, offer Unified Communications as a Service (UCaaS) as a cloud-hosted solution, integrating the above features across all of your devices. UCaaS presents businesses with a low cost way of accessing the latest communications tools all at once. Here are 5 reasons your business needs a hosted unified communications strategy:
Cloud communications is becoming a vital part of any successful business. Simply put, cloud communications is internet-based voice, data, and video communications. Businesses are rapidly adopting cloud communication strategies. Why? Improved business agility, cost savings, and access to more features, among numerous other reasons. In fact, 80% of all businesses will adopt cloud communications by 2020, according to a study found in BusinessWire. Cloud infrastructure and applications are now replacing traditional business communication equipment, giving businesses access to reliable communication services at a lower cost. In addition to these benefits, here are some of the top use cases for cloud communications:
Topics: Unified Communications
With new developments in telecommunications technology, more and more businesses are making the shift to hosted phone systems for the convenience and cost savings they offer.
You have likely heard the VoIP vs. traditional phone lines debate. Just like many business owners, you may have tuned this discussion out, without hearing out both sides of the story. The only problem with this, is that your competition didn’t turn its shoulder to the banter, and now has a tailored solution that gives their phone system the ability to grow with them, all for a lower cost. Don’t let your competition surpass you because of a phone system, and take an in-depth look to help you determine what solution is the best fit for your business.
If you want to determine if VoIP is the right solution for your business, keep reading to see how it compares to traditional phone lines.
NewCloud Networks specializes in cloud computing and cloud communications services. These services include private, public, and hybrid cloud, backup as a service, disaster recovery as a service, security as a service, and even hosted phones. Storing data, visualizing data, and protecting data from hackers, disasters, or simple user error, are just a couple of use cases for our cloud services.
Over the last few years, there has been a radical transformation in business processes and functions as businesses have increasingly transitioned to using cloud-based services and turned away from their use of traditional physical infrastructures.
Cloud services have evolved significantly since its inception over a decade ago; cloud tools and applications have improved in complexity as well as functionality, and there has been an increase in the number of cloud service providers. Furthermore, cloud services providers have expanded their repertoire of service offerings in response to a business’s needs; examples of some cloud-based services currently offered include Software-as-a-Service (SaaS), Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), and more recently, Security-as-a-Service (SECaaS).
Technological tools and applications have been developed over the past several years to streamline and optimize business processes and functions. A key function that has been significantly transformed as a result of technological advances is business communications. More businesses are making the transition away from using traditional phone lines and instead, use the internet to make as well as receive phone calls. This technology that offers businesses the ability to exchange calls over the internet is known as Voice over Internet Protocol (VOIP).
5G, the future of unprecedented speed and reliability, is set to take off in 2020. While this might seem far away, IT professionals and business are already preparing for the 5G world. 5G is the 5th generation of cellular wireless network connectivity and it brings with it high expectations that are sure to transform communications and the mobile experience. Some predict it will bring truly exceptional speeds to users; up to 100 gigabits per second per device. Chances are you’ve heard of 5G and its slow rollout into high populated cities and areas, but how does it impact cloud communications and cloud computing?
Every business should have a crisis communications plan. A plethora of stakeholders need to stay up to date during even the worst disaster. Key stakeholders to consider when creating a communications plan include customers, suppliers, investors, employees, management, and your Cloud service provider. The left foot needs to know what the right foot is doing.