What is UCaaS?
Unified Communications as a Service is growing at an incredible rate; 29% each year. It’s not a single product or service, but instead it is a combination of technologies and features that create a seamless communications experience for your business. It includes integrating communications services, like instant messaging, voice, hosted PBX, mobility features, audio, desktop sharing, and much more. Unified communications removes the barriers among communications tools, effectively converging your devices so that you can access the same information on your laptop as you would your phone, desk phone, tablet, etc. Cloud service providers, like NewCloud, offer Unified Communications as a Service (UCaaS) as a cloud-hosted solution, integrating the above features across all of your devices. UCaaS presents businesses with a low cost way of accessing the latest communications tools all at once. Here are 5 reasons your business needs a hosted unified communications strategy: