NewCloud Blog

Technology is a constantly changing industry – that’s one of the things that makes a career in tech so exciting and appealing. It’s one of the things that keeps employees coming through the doors from 9 to 5, Monday to Friday. In fact, jobs in the tech industry and information technology are predicted to grow by around 12% from 2018 to 2028, with Information Security jobs increasing by 32% overall. This is obviously much faster than most other industries.

As you are likely  aware, telecommunications are essential to the success of any business. Using the right telecommunication system enables you to communicate effectively with your internal employees as well as your external customers. Therefore, it is important to take time to assess and select the telecommunication system that is suited for your business; failure to do so may adversely impact your business.

What is UCaaS?

Unified Communications as a Service is growing at an incredible rate; 29% each year. It’s not a single product or service, but instead it is a combination of technologies and features that create a seamless communications experience for your business. It includes integrating communications services, like instant messaging, voice, hosted PBX, mobility features, audio, desktop sharing, and much more. Unified communications removes the barriers among communications tools, effectively converging your devices so that you can access the same information on your laptop as you would your phone, desk phone, tablet, etc. Cloud service providers, like NewCloud, offer Unified Communications as a Service (UCaaS) as a cloud-hosted solution, integrating the above features across all of your devices. UCaaS presents businesses with a low cost way of accessing the latest communications tools all at once. Here are 5 reasons your business needs a hosted unified communications strategy:

As businesses enhance their digital capabilities and begin to conduct more business over the internet, cybersecurity and data protection are becoming paramount. Failure to adequately secure data within a network can increase the chances of data corruption or data theft, both of which can have negative financial consequences for the impacted business. In 2018, the average cost of a single lost record was $148 with the average cost of a data breach involving more than one million records being over $40 million.

Businesses today face new challenges, many of which didn't exist a decade or two ago. Disruptions in traditional supply chains, as well as slimmer margins, are pushing businesses to find intelligent ways to meet their operational needs, including with regard to telecommunications. UCaaS, short for Unified Communications as a Service, addresses these concerns.

The tech industry is evolving. Quickly. With the evolution of the industry has come a new wave of cybersecurity threats. Many SMBs may find that as the industry moves forward and threats become more serious, they have do not have the resources or the knowledge for workers to stay vigilant with the latest information, tactics, and systems to protect their business.

On a daily basis, hospitals, as well as other allied businesses, transmit large volumes of personal information regarding their patients, such as credit card numbers, social security numbers, and other confidential information within their healthcare networks. As a result of the sensitive nature of the data that they deal with, healthcare companies are typically enticing targets for cybercriminals as well as other malicious actors; cybercriminals spend time and resources trying to breach healthcare networks to access this data. The costs of data breaches are significantly higher for healthcare companies compared to other industries; healthcare industries spend an average of $6.5 million per data breach, which is over sixty percent more than other industries.

One of the most important considerations for a business these days is disaster recovery. With a proper disaster recovery solution in place, businesses can ensure continuity and restore any data that is either lost or corrupted with minimal interruption of normal business operations. Businesses that fail to have a disaster recovery plan in place may be at risk at of significant data loss.

Cloud communications is becoming a vital part of any successful business. Simply put, cloud communications is internet-based voice, data, and video communications. Businesses are rapidly adopting cloud communication strategies. Why? Improved business agility, cost savings, and access to more features, among numerous other reasons. In fact, 80% of all businesses will adopt cloud communications by 2020, according to a study found in BusinessWire. Cloud infrastructure and applications are now replacing traditional business communication equipment, giving businesses access to reliable communication services at a lower cost. In addition to these benefits, here are some of the top use cases for cloud communications:

Human error isn't a rare occurrence. In 2017 Amazon experienced an outage of its S3 servers due to a typo by an Amazon employee. Also in 2017, a British Airways engineer caused a data center outage resulting in the cancellation of 400+ flights. The Uptime Institute claims that 70% of data center outages are caused by human error. In fact, it has become the leading cause of data breaches for companies worldwide. While human error is the most common culprit of data center downtime, it's also the most preventable.